
Respond to all your reviews in one place!
With our response templates you can respond to Google and Facebook reviews in just two clicks using default templates, or customize your own templates.
With automated reports and alerts it’s easier than ever to stay on top of current reviews. Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.
One login, multiple accounts
Provides you with a single dashboard to monitor and respond to Google and Facebook reviews as well as across an established network of review sites.
Monitor mentions
Monitor where a business is mentioned in a variety of sources, including news sites, blogs and social networks. Use automated sentiment analysis, highlight the most positive and negative mentions.
Online benchmarking
Use competitive benchmarking to see how a business stacks up to the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.
Improve search rank
Helps you find out how your business is performing with post breakdown, audience reporting, and KPIs that identify the success of your social media strategy.
Review Management Basic | Review Management Pro | |
---|---|---|
Manage reviews | Facebook, Google My Business My Listing |
All sources based on business industry configuration |
Respond to reviews in-line | Facebook, Google My Business |
Included |
Review response templates | Use, edit, or delete all system default templates |
Use, edit, or delete all system default templates + add unlimited custom templates |
Review display widget | Included | Included |
Sentiment analysis | Included | Included |
Review statistics | Included | Included |
Monitor listings | Facebook, Google My Business My Listing |
All sources based on business industry configuration |
Citations | Not included | Included |
Listing statistics | Not included | Included |
Competition | Not included | Included |
Mentions | Not included | Included |
Social monitoring | Not included | Included |