Contact Us

Before you contact us

Have you tried searching our knowledgebase?

Still need to reach us?

Sales Inquiries

If you have any questions or want to contact us, please use the Contact Sales link below and fill out the contact form. If you are an existing customer, please log in to the Customer Area of the Support Centre and fill out the Submit Ticket Form for the Sales Department.

Contact Sales Department

Billing Inquiries

If you have any questions regarding your bill, or billing issues, please contact us by loging in to the Customer Area of the Support Centre and fill out the Submit Ticket Form.

Our Support Centre ticket system allows us to respond to your problems and enquiries as quickly as possible. When we make a response to your support ticket, you will be notified via email. You will also have a convienient record of your support tickets in the My Support Ticket area of the Support Centre.

Submit Ticket to Billing Department

Tech Support Inquiries

If you have any questions regarding technical issues, please contact us by loging in to the Customer Area of the Support Centre and fill out the Submit Ticket Form.

Our Support Centre ticket system allows us to respond to your problems and enquiries as quickly as possible. When we make a response to your support ticket, you will be notified via email. You will also have a convienient record of your support tickets in the My Support Ticket area of the Support Centre.

Submit Ticket to Tech Support Department

 

Our Mailing Address

Vanguard Solutions
PO Box 789, Station Main
Moncton, New Brunswick
Canada E1C 8N6

Our Departments

We request that you first search our knowledgebase for answers and then if you still have questions or concerns, to please submit a Support Centre Ticket to allow for quick response and issue tracking.

Sales Department

Web hosting and web service inquiries

Billing Department

Accounting and billing inquiries

Technical Support

Customer technical support inquiries

Abuse Department

For reporting network and service abuse
(Not for sending or receiving abuse.)

Privacy Department

For privacy policy inquiries

Sustainability Department

For sustainability policy inquiries

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